Overview

Program name: Haas O’Brien Insurance Group Customer Care & Communications. These Messaging Terms & Conditions govern your consent to receive text messages (SMS) from O’Brien Insurance Agency, LLC. By providing your mobile phone number to us — whether through our website, by phone, or in person — you agree to these terms. Consent to receive text messages is not a condition of purchase.

Who We Are

Text messages may be sent from either of our agency numbers, (860) 350-5505 or (203) 304-9689. Both numbers are operated by Haas O’Brien Insurance Group.

Types of Messages You May Receive

You agree to receive informational text messages (SMS) from Haas O’Brien Insurance Group related to your insurance policies and account. These messages are service-related in nature and are not marketing or promotional messages. Message types may include:

• Appointment confirmations and reminders
• Insurance renewal notices and reminders
• Billing reminders and payment confirmations
• Claim status updates
• Quote-ready notifications and follow-up on submitted requests
• Document request notifications
• Policy change and coverage confirmations
• Certificate of insurance notifications
• Cancellation and reinstatement notices
• Audit or inspection scheduling (commercial accounts)
• Open enrollment and Medicare deadline reminders (where applicable)

Message Frequency

Message frequency varies based on your account activity and the nature of your policy. You will not receive unsolicited or promotional messages

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details about your plan. O’Brien Insurance Agency, LLC is not responsible for any charges imposed by your carrier. Carriers are not liable for delayed or undelivered messages.

How to Get Help

Reply HELP to any message for assistance, or contact us directly:
Email: info@haasobrien.com
Phone: (860) 350-5505 or (203) 304-9689

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message, and no further texts will be sent.

Opting out of text messages will not affect your ability to receive service from us by phone, email, or mail. To resume text messages after opting out, contact us directly..

Privacy

Mobile information, including text messaging opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties under any circumstances.

For full details on how we collect and use your personal information, please see our privacy policy at https://haasobrien.com/privacy-policy.php.

Changes to These Terms

We may update these Messaging Terms & Conditions from time to time to reflect changes in our practices or applicable legal and regulatory requirements. Material changes will be reflected in an updated effective date at the top of this document. Continued receipt of messages after any update constitutes acceptance of the revised terms.

Contact Us

For questions about these Messaging Terms & Conditions, please contact us: